>While you may have heard of other users on the Internet receiving a different replacement path, please note that the return process differs greatly for each item and is determined by multiple factors and on a case-by-case basis.

>I'm sorry, but for this issue we will need to follow the standard replacement procedure. Our shipping partner is doing their best to process all replacement requests as quickly as possible. Once you see that your return shipment has been delivered, please allow some time for the process to be completed. Returns are processed in the order in which they are received at the shipping facility.