>finally get ability to pay for index order
>purchase error 
>try again next day, different details, address formatting, credit cards etc.
>error
>make ticket on day 2
>have 5 days left to order
>apparently somewhere along the way valve has to clear the flag on some accounts to get the ability to make big purchases if they haven't spent a lot before
>3 days pass
>response to ticket
>"we're looking into it"
>2 more days pass
>descending into madness
>1 hour before my purchase expires
>still no response/changes to ticket
>asked them to extend my purchase window or something
>no response

god, I fucking hate valve. Guess I'm buying an O+.