>>316179103
that's what i thought, but i hope what r*ddit said isn't true and they don't send me someone else's refurbed defects.

my left controller is perfectly functional. i don't want them to replace both. i was expecting i'd send just the right defective one in, they take a look at it, and send me one that isn't fucked, then fix mine to send to someone else. it's a really petty issue. there's just some loose glue or a warped case or something that's making the stick get stuck. not going to fix it myself as it's covered under warranty.

what i'm getting at is, i don't want a small chance that i get a new pair and now one of those is defective. but we'll see.